Professional athletes continually talk about the "fans," it's all about the fans, and when I'm on hold I'm constantly told how important my call is. So is it any surprise healthcare is all about the patient, really. I'm a firm believer in the old, politically incorrect, bumper sticker that so insightfully said, "If mamma ain't happy, ain't nobody happy." READ MORE
I’m writing this
article because of a comment relayed to me and attributed to the CEO of a large
health system when he heard that a physician wanted to leave practice to enter
administration. It was a simple comment, but a telling one. He said, “What’s
wrong with him isn’t practicing medicine good enough?" Many of my web visitors are administrators or physicians in administration. Medical practices can be innovative organizations that focus on the highest levels of staff satisfaction. Unfortunately, if you look at the never-ending list of statistics about physician satisfaction, physicians leaving practice and even increasing rates of physician suicide, you know medical practice is not an inherently happy place to be. It doesn't need to be that way; it can be positive, innovative and supportive - and deliver great patient care. That's what the Physician-Centered Practice™ is all about.
Think about this statement, a practice can be ruined or sabotaged
from the bottom up, but it can only be successful or saved from the top down.